Legal documents

Qqzz's Privacy Policy — How Your Data Is Protected

Qqzz believes your personal data belongs to you. In this privacy policy, we clearly explain what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

Important: By using the qqzz platform, you agree to this privacy policy. Your privacy is our highest priority.

1. Introduction

Qqzz is an internationally licensed online gaming and Sports Betting platform. We take our users' privacy very seriously. This privacy policy applies to the qqzz website, mobile app, and all associated services.

This document will clearly explain — what information we collect, why we collect it, how long we retain it, and what steps we take to protect it. You are encouraged to read this privacy policy carefully before engaging with qqzz in any way.

2. What Information We Collect

Qqzz collects information in two main ways — directly from you, and automatically while you use the platform. The details are outlined below:

A. Directly collected information

  • Identity Document Information: Full name, date of birth, national ID number or passport number
  • Contact Information: Email address, mobile number, current address
  • Financial information: bKash/Nagad/Rocket account number (for payment processing)
  • KYC documents: National ID photo, selfie, or video verification
  • Account information: Username, password (encrypted), security question

B. Automatically Collected Information

  • Device Information: Device type, operating system, browser version
  • Log Data: IP address, login time, logout time, session duration
  • Gaming Data: Game history, bet amounts, win/loss records
  • Transaction History: All information related to deposits, withdrawals, and bonuses
  • Cookies & Tracking Data: Browsing preferences, language settings

qqzz never collects your full payment card number or bank account password. If anyone asks for this information, be cautious — it is not an official communication from qqzz.

3. Purpose of Data Use

Qqzz uses your information only for specific, legitimate purposes. We never sell your data to advertisers.

Purpose Types of Data Used Legal basis
Account registration & management Name, Email, Mobile Contractual Necessity
KYC & Identity Verification National ID, Selfie Legal obligations
Payment Processing Mobile Banking Information Contractual Necessity
Fraud Prevention & Security IP, device, log data Legitimate Interest
Customer Support All account information Contractual Necessity
Responsible Gaming Monitoring Gaming & Transaction History Legitimate Interest & Legal Obligation
Promotional communications (with your consent) Email, mobile number Consent

4. Cookies & Tracking Technologies

Qqzz uses cookies to keep the platform running properly and to improve your experience. Cookies are small text files stored in your browser.

Cookies used by qqzz:

  • Essential cookies: Login sessions, security tokens — qqzz cannot function without these
  • Functional cookies: Saves your language preferences and theme settings
  • Analytics Cookies: To understand how qqzz is being used (without any personal information)
  • Security Cookies: Helps prevent fraud and unauthorized logins

You can manage cookies through your browser settings, but disabling essential cookies may cause some qqzz features to stop working properly.

5. Data Sharing Policy

Qqzz does not sell your personal data to third parties. However, limited information may be shared in certain specific circumstances:

  • Payment Providers: Only information necessary to process transactions with bKash, Nagad, and Rocket
  • KYC verifier: Authorized third-party services for identity verification
  • Law enforcement agencies: By court order or legal requirement
  • Licensing Authority: To meet regulatory requirements
  • Company Restructuring: In the event of a business merger or acquisition (you will be notified in advance)

Our Commitment: qqzz never sells your personal information to advertising companies or data brokers.

6. Our Data Security Measures

Qqzz follows the highest industry standards to protect your data. Our security infrastructure is multi-layered:

  • On all data transfersTLS 1.3 / AES-256 encryption Usage
  • For Password Storage bcrypt hashing — Raw passwords are never stored anywhere.
  • Account Two-Factor Authentication (2FA) Option to Enable
  • In Data Centers 24/7 Security Monitoring and anti-DDoS protection
  • Regularly Third-Party Security Audits and penetration testing
  • In the event of a suspicious login Automated Alerts Is Sent

In the event of a security incident, qqzz will notify affected users by email within 72 hours.

7. Your Data Rights

As a qqzz user, you have the following rights regarding your personal information:

  • Access: The right to know what information qqzz holds about you
  • Correction: Right to update incorrect or outdated information
  • Deletion: Right to request deletion of your data under certain conditions
  • Portability: The right to receive your data in a portable format
  • Objection: Right to object to certain processing
  • Withdrawing Consent: Right to withdraw consent for marketing communications at any time

To exercise any of these rights, contact the qqzz support team. We typically process requests within 30 days.

8. Third-Party Services & Links

The qqzz platform may integrate certain third-party services, such as payment gateways, game providers, or analytics tools. These third parties have their own privacy policies, and qqzz is not responsible for their data practices.

Qqzz works only with trusted and recognized partners and signs a Data Processing Agreement (DPA) with each of them. All partners are required to comply with qqzz's data protection standards.

9. Privacy of Minors

Qqzz strictly enforces an 18+ policy. We do not knowingly collect or process information from anyone under the age of 18. If an underage user is found to have registered and this comes to qqzz's attention, the account will be immediately closed and any collected data will be deleted.

If you are aware that a minor is using qqzz, please [email protected]to contact us.

10. Changes to the Privacy Policy

Qqzz may update this privacy policy at any time. For significant changes, we will send a notice to your registered email and update the date at the top of this page. Continued use of qqzz after any changes indicates your acceptance of the revised policy.

11. Contact

For any questions, requests, or complaints regarding this privacy policy, please contact qqzz's Data Privacy Team:

Email: [email protected] — Our privacy team typically responds within 3 business days.

If you wish, you can contact our FAQ page you can also find answers to common questions.

How qqzz Protects Your Privacy

Security isn't just a promise — qqzz uses technology at every layer to protect your data.

End-to-end encryption

Every data transfer on qqzz is protected with AES-256 encryption. No one can read your information in transit.

Strict KYC verification

Qqzz's multi-layered KYC process ensures that only real, verified individuals can operate an account. This protects you from identity theft.

Two-Factor Authentication (2FA)

Enable 2FA on your qqzz account. Even if someone knows your password, they can't log in without the OTP — giving your account an extra layer of protection.

Data Is Never Sold

Qqzz never sells your personal information to third-party advertisers. Your data is used solely to provide our services.

Time-Limited Data Retention

Qqzz does not retain data longer than necessary. Once legal requirements are met, unnecessary data is securely deleted.

Instant Security Alerts

If any suspicious activity is detected on your qqzz account, you'll receive an instant email and SMS alert. You stay in full control of your account at all times.

Join qqzz — Your Data Is Completely Safe

Now that you've read qqzz's privacy policy, you can join with complete peace of mind. Your personal information is stored with the highest level of security. Millions of Bangladeshis already trust and play on qqzz.

SSL secured
Licensed
24/7 Support
Entirely in Bengali

Keep your qqzz account secure

  • Use a strong password
  • 2FA must remain enabled
  • Do not share your password with anyone
  • Do not click on suspicious links
  • Review your account activity regularly
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